We ask that the area you would like to have the tree placed, wreath or garland hung be clear of any furniture, artwork, or additional items. To make install easy, trees are decorated offsite, brought in and touched up before we leave.

We also request consideration for an outlet to be considered when selecting product locations to make plug in easy of the tree easy. We can provide extension cords and additional safety measures however additional costs may be incurred based on location and items needed.

Wreaths and Garland are hung with heavy duty command hooks. Any other hanging requirements like nails, or hooks will be discussed with the onsite contact and a release form will be provided at the time of install for signing.

We ask that an authorized contact be available day of to ensure delivery runs smoothly. If any building requirements like a Certificate of Insurance, stairs, elevators, ramps, door widths, etc should also be considered prior to install.

During our confirmation call, we will try to get a sense of the space to avoid any issues on the day of installation.

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

We’re not a large corporate holiday decor rental company and each product is hand decorated with care, accessories and attention to detail. No two packages will be come out the exact same so you don’t have to worry about your decor looking like everyone else’s.

We also decorate all items offsite so install is quick, easy and limits any interruption to your regular business.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

We offer flexible pricing based on package type and additional items ordered.

Looking for something above the standard package, please contact us and we can work with you on creating your personal package.

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

We’ll coordinate with you to schedule a pickup date and time after the season.

Our goal is to be in and out of your space to avoid any interruptions to your regular business.

We do not include any additional cleaning services of the area. Our goal is to get in, pick up the items and be out of your space.

Spots are limited for install and we try to allow for a 4 hour window for delivery. This includes time to get in, set and touch up items, and be out of your space.

If your preferred date and time is not available through the booking window, please reach out. We will try to work with you and see if we have any other installs in the area that will allow us to also accommodate your install.

Cancellations can be made up until 30 days prior to your installation date with a 50% refund.

After that time, we are not able to refund payment for cancellations as the items needed to complete your package will be sourced, and worked on for install. Your install date and time will also have been reserved which does not allow us to book additional business in that time period.

We apologize for any inconvenience this may cause.

We request your preferred install date and time during the order process. If for any reason, you need to reschedule please contact us at your earliest convenience so we can work with you to select a new date and time.

We know the holidays really start after Halloween so we allow for up to a 60 day rental.

For example, if you request an install date on November 1, scheduled pick up will be estimated for January 1st.

Please be aware, scheduling and availability may affect this policy and we will do our best to accommodate all requests for install and pickup.